Terms & Conditions

By placing an order you agree to the terms and condition outlined on this page.

Please review all the terms and conditions.  

 

All designs, content, and photographs are solely the property of WRF Lab. 

 

Changes to the Terms

WRF Lab reserves the right, at tis discretion, to change, modify, add, or remove portions of these terms at any time. Please check these term changes periodically.  

 

Payment

WRF Lab accepts payment by Check, Money Order or credit card through PayPal. Payment is due upon placement of order. 

 

Return / Exchange Policy

No returns and/or exchanges accepted.  As all WRF Lab pieces are hand-made and subtle imperfections are celebrated as part of our aesthetics.  

 

Damage or Breakage

Within 7 days of receiving your goods, report breakage or incorrectly delivered items to W/R/F/Lab. If pieces of have broken during shipment e-mail, wrflab@gmail.com, include a photograph of ALL broken pieces in the e-mail. Retain all packaging materials including the box. These materials are needed for inspection of a damage claim.  Broken items will be credited to the purchasing account unless a refund is requested. Credit/refunds will not be issued without the original packaging materials and a photograph of the broken items. 

 

Product Consistency

As all WRF Lab pieces are hand-made and subtle imperfections are celebrated as part of our aesthetics.  Due to the handmade nature of the products, colors and sizes vary between production batches. These include variations in the materials as well as the making processes.  

 

Product Safety

All WRF Lab items are microwave and dishwasher safe

 

Contact Us

E-mail inquiries to info@wrflab.com.  If you need to speak with us directly, please call us 714-785-2391.